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The Service Design Studio (the Studio) is a novel approach to enhancing the capacity of New York City (NYC) municipal staff to adopt service design—sometimes referred to as human-centered design or design thinking—as a strategy to improve city services,…

This blog provides tips for setting up a successful technical assistance program based on the evaluation of the Medicaid Innovation Accelerator Program (IAP).

A conflict can exist between the goals of serving TANF recipients and other adults with low incomes and training them for well-paid healthcare jobs.

This report describes the operation of an intensive job search assistance program for cash assistance recipients and provides lessons for key stakeholders.

This article examines how context is conceptualized in realist evaluations, based on the findings of a comprehensive review.

The General Practitioner Liaison Officer (GPLO) Network aims to strengthen the link between Health and Hospital Services (HHSs) and general practice by identifying service gaps and improving the communication, the integration of services, and the…

Abt and three Medicare locals-- Central Queensland, Wide Bay, and Sunshine Coast--formed a consortium to establish a primary health network (PHN).  To strengthen the partnership, Abt recruited a team of professionals and established the Population Health…

This report helps decision makers consider options for building evidence on effective Reemployment Services and Eligibility Assessments program strategies.