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The U.S. Department of Labor (DOL) tested the use of a Pay for Success (PFS) approach for funding and evaluating employment services. Under the PFS model, private and philanthropic investors cover the up-front costs of delivering an intervention. Then…

The Service Design Studio (the Studio) is a novel approach to enhancing the capacity of New York City (NYC) municipal staff to adopt service design—sometimes referred to as human-centered design or design thinking—as a strategy to improve city services,…

The JPMorgan Chase-funded PRO Neighborhoods’ invests in grantees who use innovative solutions to address economic inequality; Abt evaluated the grantees’ work.

Through 2022, JPMorgan Chase’s PRO Neighborhoods grantees made nearly 37,000 loans and other investments in underserved neighborhoods, totaling over $678.6M.