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Understanding Homeless Service Providers’ Needs in Los Angeles

Nichole Fiore, Aubrey Sitler, Brooke Spellman, Rebecca Jackson, Carol Wilkins


September 18, 2019

Over the past decade, stakeholders across Los Angeles County have come together to develop and scale programs dedicated to ending homelessness. In the process, the community has learned valuable lessons about how to support each partner’s capacity—in areas ranging from funding to staffing to technology—to effect systemic change. Abt interviewed representatives from homeless service providers, public agencies, philanthropic funders and community organizations to identify and analyze the most pressing issues facing the county’s homeless service system for the Hilton Foundation’s Chronic Homelessness Initiative.

Full report: Understanding Homeless Service Providers’ Capacity Needs in Los Angeles

Short brief: Adjusting to Rapid Systemic Growth: How Communities Can Understand and Prepare to Meet Capacity