Data Capture & Surveys
Abt’s proficiency in data science, statistics, methodology, and project management helps government and community stakeholders uncover valuable insights. We devise new survey designs like address-based sampling and precision geographic targeting. We meet data collection challenges with innovations like Virtual Omnichannel Integrated Citizen Engagement (VOICE), which integrates inbound and outbound support for in-person, telephone, web, texting, and interactive voice response approaches, augmented with chatbots and Artificial Intelligence (AI) response scraping. From design through execution, we evaluate data sources to eliminate inaccuracies and enhance the quality and integrity of results.