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Agencies need robust contact systems & processes tailored to citizens’ needs in order to connect with them in a multi-channel, two-way stream of communication.

The Deepwater Horizon disaster contaminated habitats across the northern Gulf of Mexico, including deep water corals, shallow bays, estuaries, coastal marshes and beaches. The spill affected wildlife ranging from birds to dolphins to sea turtles.  The…

How do we defeat tuberculosis? With sustainable solutions. With support from the private sector. With data.

A study from Abt and CMS finds NIH’s PROMIS® Global Health survey effectively captures home health patients’ self-reporting regarding perceived overall health.

This study on homeless encampments in Los Angeles identifies the challenges, the responses, and the policies at the county and city levels.

Congress appropriated $25 billion for the Emergency Rental Assistance (ERA) Program, which provides assistance with rent and utilities to households that have lost income or experienced other financial hardships due to the COVID-19 pandemic. In order to…

This blog sheds new qualitative context to New York City’s poverty data, describing challenges the city’s citizens face.