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This report explores the ways the Temporary Assistance for Needy Families program supports families experiencing homelessness and recommends some changes.

Abt's review of palliative care services for the Australian Capital Territory Government identified critical gaps in service capacity and coordination.

The Service Design Studio (the Studio) is a novel approach to enhancing the capacity of New York City (NYC) municipal staff to adopt service design—sometimes referred to as human-centered design or design thinking—as a strategy to improve city services,…

Etosha National Park, one of Namibia’s primary attractions, covers 8,600 square miles of wilderness, including the massive Etosha salt pan and savanna woodlands. Visitors stay in lodges within the park and visit watering holes to watch zebras, giraffes,…

The Agency for Healthcare Research and Quality’s (AHRQ) Making Health Care Safer (MHCS) reports have had an important role in reducing harm and improving the safety and quality of care for patients. 

TSPi designed, built, and implemented a central replacement case-management application, the Environmental Consultation Organizer (ECO), to handle submissions for consultations. The consultations can include the initial submission of project blueprints, feedback from NMFS, and more back-and-forth until final approval. 

Coaching-based interventions have shown promise in a range of settings to help people identify and develop self-regulation skills needed to set and make progress toward goals. Building on a growing body of evidence, the Administration for Children and…

The pictures from Brazil showed babies born with small heads or distended limbs. They were victims of Zika, the first mosquito-transmitted virus to cause devastating birth defects. Brazil and Puerto Rico reported growing numbers of Zika-related cases in…

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