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Kristin Heck, JD, MBA, has more than 10 years of experience managing and directing technical teams in the development of digital solutions. Ms. Heck designs and oversees the creation and implementation of technology solutions that align to agency and administration goals. In addition, she often works closely with program leadership to set key solution objectives, manage the development and product roadmap, analyze customer feedback, and prioritize feature development.

Teresa Mota, BSN, RN is an Associate/Nurse Researcher and a sought-after clinical researcher on federal and state projects emphasizing aging, long-term care, and improving the care experience. Mota has an extensive clinical and health services research background in geriatric nursing, and she specializes in post-acute care, quality improvement (QI) and supporting community-based providers and stakeholders to assist them in the identification of best-practices, develop resources and tools, communications, and implementation of QI initiatives. Mota also participates in data collection, measurement, analysis, and reporting related to these programs.

David Kaz, a principal associate in Abt’s Social and Economic Policy Division, has nearly 20 years of experience providing technical assistance, training, research, and policy analysis. He has worked on a wide range of programs and policies that affect low-income populations. He has directed, designed, and conducted both large- and small-scale, multi-faceted technical assistance projects for federal and state agencies and other clients and stakeholders. Clients have included the U.S. Department of Agriculture (USDA) Food and Nutrition Service, Washington State’s Department of Social and Health Services, King County, and the City of Seattle. He has worked on workforce legislation with members of Congress.

Michelle Roozeboom-Baker is an applied statistician and health data analytics leader with decades of experience analyzing national Medicare and Medicaid administrative data and partnering with the Centers for Medicare & Medicaid Services (CMS).

Lauren Pittenger comes to Abt with more than 20 years of experience working in or as a consultant to federal government agencies. She has strong grounding in research and research-based consulting to government clients. She also has extensive experience leading and growing business, managing technical and scientific projects, and coaching and supporting account teams. She has served as a director at Guidehouse, scientific program manager at Booz Allen Hamilton, and lab manager at the U.S. Department of Agriculture. She has worked with the Centers for Disease Control and Prevention (CDC), Food and Drug Administration (FDA), the Canadian Public Health Laboratory Network, the Gates Foundation and the Association of Public Health Laboratories.

Jake Zebell is a technology leader with more than 20 years of experience in federal modernization, enterprise architecture, applied AI, and secure system delivery.

Austin Gooden is a software architect at TSPi, a Division of Abt Global, with 6 years of experience delivering innovative software solutions in the public sector. With expertise spanning the entire Software Development Life Cycle (SDLC), Gooden has worked across a broad range of technologies, from Low-Code/No-Code platforms to legacy frameworks and multiple programming languages.  He has successfully delivered a variety of solutions for the U.S. Federal Government that enable systems to adapt seamlessly to congressional mandates, agency policies, and program definition, all while achieving the mission objectives of the IT initiative.

Dr. Reerink has more than 25 years of experience in promoting gender equality and social inclusion in international development, with a strong focus on the Asia-Pacific region.

Diane Fraser started out working in art departments for a marketing product manufacturer in high school and a consulting firm in college. After college, she began a career in non-profits, where she developed and managed communications, public relations, fundraising, and events.