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Among large cities, New York City (NYC) is unique due to the diversity of its more than 8 million residents. Residents come from a variety of countries,  speak multiple languages, have varying degrees of mobility and literacy, and live in a variety of…

Health systems strengthening efforts increasingly focus on integrating fragmented initiatives financed by donors into country-led and financed programs.

In 2018, the State of Minnesota reached a settlement with the 3M Company regarding contamination of groundwater with PFAS chemicals manufactured by 3M. Under the settlement, the 3M Company provided $850 million to the state, the bulk of which will be…

More than 150,000 families experience homelessness each year and are forced to seek emergency shelter or face life on the street. The U.S. Department of Housing and Urban Development wanted to understand the most effective options to help these families. 

The Service Design Studio (the Studio) is a novel approach to enhancing the capacity of New York City (NYC) municipal staff to adopt service design—sometimes referred to as human-centered design or design thinking—as a strategy to improve city services,…

The AgResults initiative was created by five donors after the 2010 G20 summit. The donors recognized that their resources alone could not significantly reduce poverty in the world’s poorest countries. They created AgResults to test whether pay-for…

TSPi designed, built, and implemented a central replacement case-management application, the Environmental Consultation Organizer (ECO), to handle submissions for consultations. The consultations can include the initial submission of project blueprints, feedback from NMFS, and more back-and-forth until final approval. 

Temporary Assistance for Needy Families (TANF) programs typically provide job search assistance (JSA) in addition to their income-support role. JSA strategies can include group, one-on-one, or self-directed activities. While there is evidence JSA…