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Agencies need robust contact systems & processes tailored to citizens’ needs in order to connect with them in a multi-channel, two-way stream of communication.

Abt’s Lynn Hoffman offers three tips for observing National Health Quality Week based on our work for CDC and on AHRQ’s Making Healthcare Safer III Report.

Abt’s report on CMS’s Oncology Care Model found net losses for Medicare, but payment reductions for some cancers could offer pathways toward value-based care.

“One step at a time.” This well-known axiom applies broadly to individual endeavors, such as learning to play a musical instrument or building a home. It also applies to grand aspirations of governments, such as providing citizens access to affordable, quality health care.

Part 2 of the AHAR showed that overall sheltered homelessness was down while introducing new elements to the data collection.

Abt’s decade-long evaluation of AgResults explains how its approach works (and doesn’t) to spur uptake of commercial innovations in emerging economies.