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June 10, 2026

Our People and Operations

At Abt, our culture is central to our mission. We believe that lasting impact depends not only on what we achieve, but how we achieve it.

This approach traces back to our founder Clark Abt, who championed a model of responsible business grounded in analytical rigor, innovation, and commitment to people. His legacy shapes how we support our colleagues, strengthen our operations, and uphold our values.

Today’s challenges require talented people who bring deep expertise, curiosity, and commitment every day. That is why Abt invests in spaces and technologies to enable our best work.

In 2025, Newsweek named Abt one of America’s Greatest Workplaces in three categories: Well-being, Professional Services, and Parents & Families. Abt Digital Solutions (TSPi) also received a USA Today Top Workplace award.

These recognitions reflect more than workplace culture. They reflect the environment that helps our teams tackle complex challenges together.


Employee Voices at the Table

Abt’s Employee Advisory Council (EAC) strengthens communication between employees and leadership, ensuring that personnel perspectives guide company decision-making. This employee-led council channels timely insights from business groups, functions, and geographies across the company. This enables Abt to identify emerging issues early, make informed decisions, and sustain a workplace culture that values employee experience.

The EAC supports strong engagement to build trust through open dialogue and foster a workplace where employees feel respected, informed, and connected to the organization’s direction. Council members elevate employee feedback, concerns, and ideas while also helping staff understand company priorities, leadership decisions, and organizational changes. This ongoing exchange reinforces a culture grounded in trust, accountability, collaboration, and respect.

The council includes staff-elected representatives from across the company, along with two CEO-appointed members. Led by a Chair and Vice Chair, Council members serve staggered three-year terms, creating continuity while representing a broad range of perspectives and experiences.

In 2025, the EAC supported employee engagement and connection through several key efforts:

  • Gathered and elevated employee feedback through the pulse survey, anonymous tool, listening sessions, EAC inbox, and intranet updates.
  • Shared employee insights with company, business unit, and senior leaders to help inform management priorities.
  • Hosted forums, Meet & Greets, and regular leadership touchpoints to promote open dialogue and information sharing.
  • Introduced the EAC during onboarding to help new employees understand how to engage.
  • Organized virtual activities, including trivia and fantasy sports, to build connections across teams and locations.

Together, the EAC reflects Abt’s commitment to listening to employees, fostering constructive dialogue, and building a workplace where staff perspectives shape the company’s future.


Wellbeing Underlies Mission and Delivery

Evolving Together is our companywide wellbeing initiative that brings benefits, wellbeing resources, workplace flexibility, and practical life support into one connected framework. It helps employees and managers navigate change, balance competing demands, and maintain healthy ways of working in a fast-moving environment.

By integrating these resources, Evolving Together simplifies access to support and contributes to employee retention and continuity for clients.

Easier access to support. A Benefits Toolkit provides a single, self-service entry point for benefits and wellbeing resources. Designed for clarity and ease of use, it enables employees to quickly access support, understand options, and make informed decisions about work-life balance and personal wellbeing.

To expand support, Abt partners with trusted mental health and wellbeing providers, including CCA, SoHookd, Onward, NeuroFlow, Fidelity, and CAPTRUST at Work. These partnerships offer counseling, coaching, digital wellbeing tools, and financial guidance to support employees during different life and career stages.

Flexibility as a core component. A Flexibility Toolkit provides practical guidance for applying adaptable work practices for both business needs and individual responsibilities. Options such as flexible schedules, flex time, and adjusted holiday hours help teams plan more effectively and sustain performance over time.

Supplemental benefits help employees manage unexpected life demands. Free or low-cost offerings include Bright Horizons Back-Up Child and Adult Care and Bright Horizons Pet Care. These resources provide timely support during periods of disruption or transition, so employees can stay connected to their work and teams while managing personal responsibilities.

Measuring what matters. Abt evaluates the effectiveness of Evolving Together using participant data, employee feedback, resource utilization, and insights from managers and teams. These inputs guide program improvements and help identify emerging needs.

The initiative also tracks outcomes such as increased engagement, greater use of wellbeing resources, stronger work habits, and sustained retention. In 2025, employees participated in 16 wellbeing webinars and two wellness challenges, with a participation rate of 71 percent.

By aligning wellbeing efforts with clear strategy and measurable outcomes, Evolving Together helps employees adapt through change while supporting performance and consistent client service.


Pathways for Small Business Growth 

Our partnership strategy reflects a long-standing commitment to collaborating with small businesses across the federal marketplace. These partnerships help small business partners strengthen their capabilities, expand federal experience, and build long-term operational capacity. They also help federal clients access specialized expertise, operational agility, and mission-focused support that enhances program delivery.

We team with a broad range of small business partners that support federal programs and expand economic opportunity. These include service-disabled veteran-owned businesses, 8(a) tribal organizations, and other firms that bring specialized capabilities, operational agility, and fresh perspectives to mission delivery. Our approach strengthens the U.S. business environment, promotes competition, and helps federal agencies access new talent and expertise to address complex challenges. It also advances Abt’s mission to improve quality of life and economic well-being through practical, measurable results for federal clients and the communities they serve.

Our Mentor-Protégé Joint Ventures (MPJVs) accelerate this strategy through structured partnerships. Under the U.S. Small Business Administration’s  Mentor-Protégé Program, our MPJVs combine complementary strengths to expand delivery capacity, increase opportunity, and support sustained small business growth.

Abt and TSPi, A Division of Abt Global, contribute federal market experience, technical expertise, and delivery infrastructure, while small business partners provide targeted knowledge, responsiveness, and operational insight. Together, these partnerships expand access to larger, more complex federal opportunities and help small businesses build past performance and scale their capacity.

In 2025, TSPi and Miami Technical Services (MTS), a tribally owned 8(a) technology solutions provider, launched an MPJV called Sandhill Global Partners LLC. This partnership brings together deep federal expertise, advanced data and visualization capabilities, and mission-focused advisory services to accelerate government transformation efforts. Its name honors the Sandhill Crane—a symbol of stewardship, resilience, and partnership reflected in the tribal seal.

Sandhill Global is more than a partnership; it’s a force multiplier for federal missions," said Chris Long, SVP, TSPi, A Division of Abt Global.

In 2026, Abt formed another MPJV, Stronghold Federal LLC, with National Consulting Partners (NCP), a Service-Disabled Veteran-Owned Small Business (SDVOSB). This partnership brings together decades of experience supporting federal health agencies and the Department of Veterans Affairs. It combines Abt’s subject matter expertise and evidence-driven approach with NCP’s hands-on delivery strength, operational agility, and deep knowledge of agency environments. The name Stronghold reflects a shared commitment to reliability, trust, and sustained support for critical government programs.

These partnerships are more than business arrangements. They are long-term collaborations designed to share knowledge, strengthen performance, and deliver greater value and impact for clients over time.


Secure Data that Protects Trust

For  decades, federal agencies have trusted Abt to manage sensitive health, demographic, financial, and individually identifiable information. We earn and maintain that trust through a cybersecurity approach that adapts to evolving requirements, threats, and technologies.

Abt’s cybersecurity and compliance program is grounded in the Federal Information Security Management Act (FISMA), which supports risk management, security controls, continuous monitoring, and federal compliance. Together with Abt’s division TSPi, we integrate cybersecurity practices across technology development and operations, helping ensure security remains embedded throughout the lifecycle of federal systems.

This year, Abt strengthened that foundation by achieving ISO 27001 certification, the international standard for information security management systems. The standard supports key practices, including access control, encryption, incident response, supply chain risk management, security awareness, and continuous monitoring. It also supports work with federal and non-federal clients, research activities, and third-party data providers. 

Cybersecurity is not a one-time compliance exercise. It is an ongoing commitment to protecting the people, programs, and missions our clients serve. ISO 27001 certification, combined with Abt’s compliance with FISMA, HIPAA, and CMMC requirements, reflects a cybersecurity approach built to adapt.

Through disciplined risk management, secure technology practices, and a culture of accountability, Abt continues to strengthen the protections our clients, participants, and partners depend on.


AI to Power Impact

Artificial intelligence (AI) is an integral component of our internal processes and the solutions we deliver to clients. Our AI solutions reflect our values and commitment to quality, trust, and responsible use. From decision simulation modeling and machine learning to cognitive computing and GenAI virtual assistants, we apply AI to address complex challenges and expand our impact. Throughout this work, we prioritize the needs of our clients and the people affected by our solutions.

Our Responsible AI Framework has three main principles:

  • Get the Data Right: Use data that is accurate, high quality, transparent, secure, and appropriate for its intended use.
  • Get the Process Right: Align AI development and deployment with agency- and project-level governance. Use approved technologies and maintain rigorous testing, evaluation, and independent verification and validation procedures.
  • Stay Vigilant: Continuously monitor AI systems and ensure they meet standards for model integrity, reliability, and responsible use throughout the lifecycle.

To oversee this framework, Abt’s AI Governance Board:

  • Evaluates tools for compliance and responsible use
  • Reviews new AI use cases
  • Monitors AI adoption across the organization
  • Identifies training needs

As demand for AI rises, the Governance Board collaborates closely with the cybersecurity program to address emerging risks. Ongoing research supports identification of security concerns beyond model hallucinations, requiring additional safeguards for secure AI use.

Prompt-based interactions represent only one aspect of AI risk. The AI Governance Board also evaluates custom AI applications and third-party AI-enabled platforms. Before using client data in any system, Abt conducts thorough privacy and security reviews to ensure compliance and protection.

We see significant potential for AI to expand our impact—and we are committed to leading with a responsible, disciplined approach that builds trust and delivers lasting value.


Purposeful decisions for a changing workplace

Abt regularly reviews how our workplaces support employee needs, client service, and business performance. Our goal is to maintain the right spaces for today’s workforce while managing resources responsibly.

In 2025, we continued to align our real estate portfolio with how our people work and how our business operates. We transitioned call center employees to remote work, enabling us to repurpose resources previously tied to physical space. We also closed project offices as contracts concluded.

At the same time, we are strengthening the tools, technology, and practices that support collaboration across remote, hybrid, and in-person teams. Working together, no matter where we are, builds the connections to deliver results for our clients—and learn from each other along the way.

By aligning our spaces with evolving needs, we remain flexible, efficient, and responsive to the future of work. They also reduce the environmental impacts associated with underused space, reinforcing our commitment to responsible business practices.AI to Power Impact

Artificial intelligence (AI) is an integral component of our internal processes and the solutions we deliver to clients. Our AI solutions reflect our values and commitment to quality, trust, and responsible use. From decision simulation modeling and machine learning to cognitive computing and GenAI virtual assistants, we apply AI to address complex challenges and expand our impact. Throughout this work, we prioritize the needs of our clients and the people affected by our solutions.

Our Responsible AI Framework has three main principles:

  • Get the Data Right: Use data that is accurate, high quality, transparent, secure, and appropriate for its intended use.
  • Get the Process Right: Align AI development and deployment with agency- and project-level governance. Use approved technologies and maintain rigorous testing, evaluation, and independent verification and validation procedures.
  • Stay Vigilant: Continuously monitor AI systems and ensure they meet standards for model integrity, reliability, and responsible use throughout the lifecycle.

To oversee this framework, Abt’s AI Governance Board:

  • Evaluates tools for compliance and responsible use
  • Reviews new AI use cases
  • Monitors AI adoption across the organization
  • Identifies training needs

As demand for AI rises, the Governance Board collaborates closely with the cybersecurity program to address emerging risks. Ongoing research supports identification of security concerns beyond model hallucinations, requiring additional safeguards for secure AI use.

Prompt-based interactions represent only one aspect of AI risk. The AI Governance Board also evaluates custom AI applications and third-party AI-enabled platforms. Before using client data in any system, Abt conducts thorough privacy and security reviews to ensure compliance and protection.

We see significant potential for AI to expand our impact—and we are committed to leading with a responsible, disciplined approach that builds trust and delivers lasting value.


Purposeful decisions for a changing workplace

Abt regularly reviews how our workplaces support employee needs, client service, and business performance. Our goal is to maintain the right spaces for today’s workforce while managing resources responsibly.

In 2025, we continued to align our real estate portfolio with how our people work and how our business operates. We transitioned call center employees to remote work, enabling us to repurpose resources previously tied to physical space. We also closed project offices as contracts concluded.

At the same time, we are strengthening the tools, technology, and practices that support collaboration across remote, hybrid, and in-person teams. Working together, no matter where we are, builds the connections to deliver results for our clients—and learn from each other along the way.

By aligning our spaces with evolving needs, we remain flexible, efficient, and responsive to the future of work. They also reduce the environmental impacts associated with underused space, reinforcing our commitment to responsible business practices.